Taken from University Notes, our campus staff newsletter:
USI has many employees who take their work home with them, but there are some for whom work is home. The University currently employs five area coordinators who live in student housing.
Area coordinators develop programming in student housing and administer and manage housing-wide disciplinary systems. As live-in staff members, they supervise resident assistants (RAs), advise student groups, and oversee apartment operations.

Area coordinator Ebony E. has been with the University since July. She was formerly a resident director with Student Life at Kentucky Wesleyan College. She oversees eight RAs in the O’Daniel North Apartments.
“Every day is different,” she said. “We have office hours, and we have meetings, judicial hearings, and programming within our office, and at night we have meetings with our RAs and other committees. We work with the Physical Plant if someone has a maintenance emergency, and with Security. We deal with drug and alcohol issues.”
Because they live and work with students, area coordinators have the opportunity to make a real impact on students’ lives.
“There is a freshman who is having difficulty adjusting,” Ebony said. “She is homesick, and I’ve been working with her RA to try and get her involved with activities on campus. We had a long talk about what she wants to do, and I think I was able to help. I encouraged her to hang in there and focus on who she is and what she is learning.”
Area coordinators take turns serving on emergency call 24 hours a day for a full week.
“If there is an emergency, we are on campus, so we can respond,” Ebony said. “It would be a lot harder for us to do our jobs living off-campus.”
Tracy has been with the University for over two years and oversees 14 RAs in Ruston and O’Bannon halls. She was similarly employed at California State University-Northridge.
One of her responsibilities as an area coordinator is to meet with students who violate University policies.
“Once I met with a student who violated the alcohol policy,” Tracy said, “and we talked about how his actions would affect him in the long term. He wanted to go into law. I asked if this might affect which law schools would accept him. It’s rewarding when you see a light bulb go on, and students start thinking on a bigger scale. They realize their actions have an impact.”
She said that area coordinators are always on call, whether or not it is their turn on the emergency shift.
“It is very difficult to say, I am not going to help a student now, even if that student is one of my staff members. You can’t say I’m at home now and I need time for myself.”
Tracy is pursuing a Master of Business Administration degree, and often sees students she works with on her way to class. “If my staff members or students see me, and ask me for help with something, I’m not going to refuse,” she said.

Brian H. is area coordinator for the O’Daniel South Apartments, where he supervises nine RAs. He has been with the University for two years. Previously, he was a graduate assistant in the Housing and Residence Life Department at Grand Valley State University in Allendale, Michigan.
“I’m willing to help students out when I see them on campus,” Brian said. “I take the time because I feel it’s part of our responsibility as professionals. The students’ focus is to get their education, and when they’re having issues the best we can give them is to assist their needs when they arise.”
He struggled with getting away from the job. “If there was something going on, I wanted to be involved,” he said.
Brian has found an outlet in church and community activities. “I’m away from USI but still helping out the greater good, through parish events at the church I attend, or Tri-State Alliance, which I volunteer with,” he said. “We also know that we have a support system. There are other area coordinators who are here to assist us.”